Privacy Policy
Last updated: March, 2026
TruckingDispatch (“we”, “our”, or “us”) operates a website and web application for trucking dispatch operations.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our application, or otherwise interact with our services.
1. Information We Collect
1.1 Information you provide
We may collect information you choose to provide, such as your name, email address, business details, account information, billing-related details, support messages, and operational data you submit while using the service.
1.2 Automatically collected information
When you visit the website or use the application, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website or application
- Referring URLs
- Basic usage and interaction data
This data helps us understand how visitors and customers use the service.
2. How We Use Your Information
- Operate, maintain, and secure the website and application
- Provide dispatch, account, and subscription-related services
- Improve messaging, usability, and performance
- Respond to inbound questions or support requests
- Analyze website traffic and user behavior
- Process transactions and manage subscriptions
- Communicate service, billing, product, and support updates
We do not sell your personal data.
3. Analytics
We use Google Analytics to understand how visitors interact with the website and, where applicable, public-facing flows.
Google Analytics may collect usage data, device and browser information, and approximate geographic location.
Google may process this data according to their own privacy policies:
https://policies.google.com/privacyYou can opt out via:
https://tools.google.com/dlpage/gaoptout4. Data Storage & Service Providers
Personal data and service-related information may be processed using secure third-party providers, including:
- Hosting and infrastructure providers
- Analytics providers such as Google Analytics
- Payment, authentication, database, storage, and support tools
We take reasonable technical and organizational measures to protect your information.
5. Data Sharing
We may share limited data with trusted service providers necessary to operate the website and application, such as hosting, infrastructure, analytics, payment, authentication, storage, and support providers.
These providers process data only as needed to perform their services. We do not sell personal data to third parties.
6. Data Retention
We retain collected data only as long as necessary to operate the website and application, provide services, respond to inquiries, improve the product experience, and comply with legal obligations.
You may request deletion of your data at any time.
7. Your Rights
Depending on your location, you may have the right to request access, correction, or deletion of your data, or object to processing.
To exercise these rights, contact us at:
8. Security
We implement reasonable security measures to protect information from unauthorized access, loss, misuse, or alteration. However, no online system is 100% secure.
9. Third-Party Links
Our website or application may contain links to third-party services or tools. We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
11. Application Data
If you create an account or use the TruckingDispatch application, operational data such as load details, documents, notes, public share interactions, and related workflow information may be processed as part of providing the service.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
13. Contact
If you have questions about this Privacy Policy, contact: